Receiving Bills via Customer Portal
BPA has introduced a new option to distribute Power and Transmission bills via the Customer Portal (CP). Here are links to three documents that will help walk you through how to go from the current method to the new CP method:
- Customer Portal FAQ’s;
- How to Subscribe to Customer Portal Billing Alerts; and
- How to Request a New CP User for one of your utilities’ staff that needs access to the BPA Bills each month.
If you do not have a Customer Portal Agreement, we can work with you to execute one at no additional cost. If you are interested or would like to discuss further, please let your Account Executive know or email CustomerPortal@bpa.gov.