Behavioral Programs

Behavioral-based energy conservation and programs focus on energy savings resulting from changes in individual or organizational behavior and decision making.  
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Customer Analytics & Engagement Platform Pilot 

BPA is seeking more utility participants in the Customer Analytics & Engagement Platform (CAEP) Open Q Pilot. The CAEP Pilot is a behavioral program that distributes emailed energy use reports to all eligible residential customers. Thus far, the program has shown to be scalable and cost-effective, generating energy savings while also providing utilities with a valuable customer service tool. To learn more about this offering, utilities are highly encouraged to consult the resources below. For more information, please reach out to the designated Energy Conservation Account Executive or send a message to ResECprogram@bpa.gov.

 

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CAEP Resources

Behavioral Home Energy Reports

Behavioral Home Energy Reports are mail or email communications that provide households with personalized energy usage insights such as behavioral tips and strategies to lower bills, seasonal energy consumption reports, and consumption comparisons to similar households.
The list of identified program vendors can be found here as well as in the Document Library. 
For more information on this UES offering, please refer to the Implementation Manual.