Customer Training

Automatic Generation Control (AGC)

• AGC Overview & Moratorium (5/10/24)

Concurrent Losses

• Concurrent Losses User Guide
• Concurrent Loss Returns FAQ
• Real Power Losses webpage

Customer Data Entry (CDE)

• CDE User Guide
• Customer Data Entry (CDE) System Access Form

General OASIS

• ST ATC/AFC Analysis User Guide
• Supplemental OASIS User Guide

Preemption

• PCM Customer Training 1 (05/10/22) - Preemption and ROFR for Daily service
• PCM Customer Training 2 (09/13/23) - Preemption and ROFR for Hourly service
  

  Disclaimer: These two PCM customer training videos contain proprietary screenshots and screen captures of the Preemption and Competition Module (PCM) from Open Access Technology International (OATI). Do not distribute this material or use it outside the context of this video without specific authorization from OATI.

• Preemption and ROFR User Guide
• Preemption Process Flow Diagram

Transmission Service Request (TSR)

• PTP TSR User Guide
• NT TSR User Guide
• NITS Error Troubleshooting User Guide