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​Transmission Operator

​The Customer Service Engineering, Reliability Program (CSRP) manages the interface between BPA and its customers for implementing the NERC Reliability Standards and associated initiatives. CSRP ensures that consistent processes and methodologies for these Reliability Standards are applied consistently by all implementing organizations. CSRP’s SMEs provide overall coordination of reliability standards with impacted customers and BPA’s Federal Partners.

Reliability Program Contact
Lorissa Jones, Manager
Phone: 360-418-8777
Email: ljjones@bpa.gov